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Terms & Conditions

Last updated: January 2026

1. Introduction

These Terms and Conditions govern the provision of joinery and carpentry services by Pinzarium, the trading name of PINZARIUM LTD (Company Number: 16918502). By engaging our services, you agree to these terms.

2. Quotations

All quotations are provided free of charge and without obligation.

Validity Period

Quotes are valid for 30 days unless otherwise stated.

Price Adjustments

Prices may change if additional work is required or site conditions differ.

3. Acceptance & Deposit

Acceptance of a quotation should be confirmed in writing (email is acceptable). For larger projects, we may require a deposit to secure your booking and cover initial material costs. Deposit amounts will be specified in the quotation.

4. Services

We provide joinery installation and carpentry services as detailed in our quotation, including but not limited to:

Door installation and fitting
Window installation and repairs
Kitchen fitting
Staircase and balustrade installation
Built-in storage and wardrobes
General carpentry work

5. Materials

Unless otherwise agreed, we will supply all materials necessary for the work. Material costs are included in our quotation. Customer-supplied materials must be delivered to site before the agreed start date and be of suitable quality.

6. Access & Site Conditions

You must provide adequate access to the work area and ensure the site is safe and ready for work. We should be informed of any hazards, asbestos, or other issues that may affect the work. Any delays caused by lack of access or site issues may result in additional charges.

7. Working Hours

Standard Hours

Mon - Fri, 8am - 6pm

Weekends

Available by prior arrangement (may incur additional charges)

8. Variations

Any changes to the agreed work must be confirmed in writing. We will provide a revised quotation for any additional or changed work. Proceeding with variations indicates acceptance of the revised costs.

9. Payment Terms

For smaller jobs, payment is due upon completion. For larger projects, staged payments may be agreed.

Payment Methods

Bank Transfer, Card, Cash

Invoice Due

Within 7 Days

Late Payments

Interest May Apply

10. Guarantee

12 Month Workmanship Guarantee

We guarantee our workmanship for 12 months from completion. This covers defects arising from our installation work.

The guarantee does not cover:

  • Normal wear and tear
  • Damage caused by misuse or neglect
  • Movement or settlement of the building
  • Third-party interference with the work

11. Insurance

PINZARIUM LTD maintains appropriate public liability insurance. Details are available upon request.

12. Cancellation

You may cancel at any time before work begins. For cancellations after materials have been ordered or work has commenced, you may be liable for costs incurred. We require a minimum of 48 hours notice for cancellation.

13. Limitation of Liability

Our liability is limited to the value of the contracted work. We are not liable for indirect or consequential losses. Nothing in these terms excludes liability for death or personal injury caused by our negligence.

14. Disputes

We aim to resolve any disputes amicably. If you are not satisfied with our work, please contact us immediately so we can address your concerns. These terms are governed by English law.

15. Contact Information

For questions about these terms, please contact us:

Trading Name

Pinzarium

Legal Entity

PINZARIUM LTD

Company Number

16918502

Email

pinzariumltd@gmail.com

Phone

07564 937024

Address

Flat 3, 343a Wellington Road North, Stockport, SK4 4QG

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